What payment methods do you accept?
We accept the following methods of payment – NEFT, RTGS, Cheque, DD, Cash on Delivery.
Deliveries within India?
Yes, across India.
How do I get defective Item replaced?
It is very unfortunate that you received a damaged product. We apologize for the inconvenience caused to you.
In order to fix this issue at the earliest, kindly send us a snapshot/photo of the damaged item indicating the damage. Based on the kind of damage we can suggest resolutions for the same. Please provide us a picture within 24 hrs from time of delivery so that we can register the complaint, after 24 hrs it is not possible to register your complaint .
Upon receiving the photo, our team will review the damage. If the damage is approved and a complaint is registered, we request you to kindly send the product back to us. If a replacement product is in stock with us, we will reship the same to you. In case it is not available, you can request for a refund or a coupon for future purchases.
We wish to resolve this in the best way possible for you and will do our best to provide a better service on your next delivery.
Investigation may take 3-4 days.
What are the shipping charges for deliveries in India?
There are NO shipping charges for deliveries in India. Shipping is absolutely FREE.
Color & Description Disclaimer
The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only approximate values. While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received. kabircollections.com firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered. It is practically impossible for kabir collections Designers to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor. We wish to clarify and ascertain that every customer who orders any outfit from kabircollections.com is aware of this genuine problem. While ordering on internet, we suggest that customers should be extra careful of following – 1.Red, maroon and orange colors have a higher tendency to reflect a different shade than other colors. For example even if you yourself try to photograph from a digital camera or scan a red garment, in most of the cases it will show either as maroon or orange on the computer monitor and vice versa. Though imaging technology has advanced, still no fulll proof solution to this problem is available at the moment. 2.Many a time’s green and blue shades also overlap. Same is the case with off-white, white and cream colors. 3.Sea Green color sometimes looks Aqua blue and the other way around. 4.Some fabrics like raw silk, khadi silk, cotton silk, lawn, brocade have a textured effect where we can see the weaving & threads are visible in different directions which is an inherent characteristic or feature of that fabric and proof of its authenticity. These are not defects. This raw finish is the beauty of these fabrics. 5.Handcrafted, hand dyed, hand printed, hand painted, hand embroidered, handloom, hand weaved products will always have minor differences when we compare them as they are not made by machines. Each piece will be unique. Handicraft artisans always try their best to make each piece better than the previous one. So, the product will always have minor variation keeping the same theme constant in artistic manner. The raw finish of the handicrafts cannot be compared with machine finished products as this raw finish is the beauty of the handicrafts items. Beads and Sequences missing or Coming off we believe that customers who are ordering items with sequins and other beaded embroidery are aware of the fact that these shiny embellishments have a tendency to come off. Even with the best of handling and care this cannot be avoided altogether. Many a times during strict physical checking at the customs during transit, more than usual sequences and beads come off. Many a times it may happen that you open a box and find some pieces falling down on the floor. Or you wear the dress and in few hours you might lose some of them. Do not panic or over-react because if you look with a magnifying glass at any such dresses worn by others, you will most certainly find some pieces missing or almost at a state of falling down. Your are deemed to have accepted the terms and conditions. kabircollections.com reserve right to time modify the Terms & Conditions of Use of the site without any prior notification to you.